Terms of Service
TERMS AND CONDITIONS
Cruisy — English on the Go
Last updated: [15.09.2026]
1. Acceptance of the Terms
These Terms and Conditions (“Terms”) are a binding agreement between Elena Shamis, Osek Patur (exempt dealer), located in Israel (“we”, “our”, “us”, or “the Company”) and any person who accesses or uses the Cruisy web application accessible at cruisy.me (“you”, “user”).
By accessing or using the Cruisy application or any of its services (the “Service”), you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy (available at cruisy.me) and any additional terms published within the Service. If you do not agree to these Terms, you must not use the Service.
2. Description of the Service
Cruisy is a progressive web application (PWA) designed to help users practice and maintain their English language skills during commutes, drives, walks, and other “on-the-go” moments. The Service includes, inter alia, the following features (collectively, the “Content”):
Audio lessons and stories (including fairy tales and graded reading materials);
Interactive listening and reading exercises;
Speaking exercises (such as reading aloud and shadowing) and spoken-answer checks, which use third-party AI providers (such as OpenAI) for speech recognition and automated answer evaluation;
User progress tracking and learning analytics.
The Service offers one free trial lesson. Full access to all lessons and features requires a one-time purchase, as described in Section 7.
The Content is provided solely for the purpose of English language practice and general educational enrichment. It does not constitute, and should not be considered as, professional educational advice, certified language instruction, or a substitute for formal language education.
Important: Cruisy is not a certified educational platform. Automated, AI-generated evaluations and feedback may contain inaccuracies. The Service should not be relied upon as a source of factual or professional information.
We make reasonable efforts to ensure that the Content is up to date and accurate; however, we do not guarantee that no errors, mistakes, or inaccuracies will occur and will not be held responsible for this matter. The use or reliance on the Content is at your sole responsibility and risk.
3. Eligibility and Age Restriction
The Service is available to individuals of all ages; however, the following conditions apply:
Users aged 18 and over may use the Service independently and are deemed to have the legal capacity to enter into these Terms.
Users between the ages of 13 and 17 may use the Service with the consent of a parent or legal guardian. By allowing a minor to use the Service, the parent or guardian agrees to these Terms on the minor’s behalf and assumes responsibility for the minor’s use of the Service.
Users under the age of 13 may use the Service only under the direct supervision and active involvement of a parent or legal guardian.
Any purchase of paid access may be made only by a person aged 18 or over who is legally competent to enter into these Terms and who is authorized to use the payment method provided.
If you are a parent or guardian permitting a minor to use the Service, you represent and warrant that you have the authority to bind the minor to these Terms.
4. Safe Use — Driving Disclaimer
IMPORTANT: Cruisy is designed to be used in audio-only mode while driving. However, you are solely responsible for your safety and the safety of others at all times.
You represent and agree that:
You will not interact with the application’s visual interface while operating a vehicle;
You will use only the audio (hands-free) features of the Service while driving;
You will comply with all applicable traffic laws and regulations in your jurisdiction;
You will pull over or stop the vehicle before engaging with any on-screen features, including speaking exercises;
You assume full responsibility for any use of the Service while driving or operating machinery.
WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR ACCIDENTS, INJURIES, DAMAGES, OR LOSSES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE WHILE DRIVING OR OPERATING ANY VEHICLE OR MACHINERY. USE OF THE SERVICE WHILE DRIVING IS ENTIRELY AT YOUR OWN RISK.
5. Account and Authentication
Access to the Service requires authentication. Sign-in is available via Google Sign-In or via Telegram (through the Telegram Login Widget on our website or the Cruisy Telegram Mini App). By signing in, you authorize us to receive and store certain information from your chosen sign-in provider, as described in our Privacy Policy.
You are responsible for maintaining the security of your account and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at our sole discretion if we reasonably believe that your use of the Service violates these Terms or applicable law.
6. Amendments of the Terms
We reserve the right to periodically amend or revise these Terms at our sole discretion. Such changes will be effective immediately upon publication of the revised Terms within the Service. The last revision date will be reflected at the top of this document.
Your continued use of the Service following such amendments constitutes your acknowledgment and consent to the amended Terms. In the event of material changes, we will make best efforts to post a notification on the home page of the Service (cruisy.me).
We recommend that you review these Terms periodically.
7. Paid Access
The Service offers one free trial lesson at no charge. Full access to all lessons and features available on the Service (“Paid Access”) requires a one-time purchase.
Nature of the purchase — one-time payment, not a subscription. Paid Access is granted for a period of twelve (12) months from the date of purchase. It is a single, one-time payment. It is not a subscription: it does not renew automatically, and no recurring or repeat charges are made. When the 12-month period ends, Paid Access simply expires, and you may choose to purchase again if you wish (subject to the Service and pricing then available).
Price. The current price for Paid Access is USD 50 (fifty US dollars), or ILS 150 (one hundred and fifty New Israeli Shekels) for customers billed in Israel, inclusive of applicable taxes where required by law. The price and currency applicable to your purchase are those displayed to you at checkout. We may change prices for future purchases at our sole discretion; any such change does not affect a purchase already completed.
What Paid Access includes. Paid Access grants you access to the lessons and content available on the Service during your access period. The Content is provided on an “as is” basis. We are not obligated to add new content during your access period, although we may do so at our discretion.
Payment processing. Payments are processed by our third-party payment provider, AllPay (Allpay Ltd.). We do not collect or store your payment card details. By completing a purchase, you authorize the payment provider to charge your selected payment method for the total amount of the purchase, including any applicable taxes. Approval of the transaction by the relevant card issuer or financial institution is a prerequisite for completing the purchase; if the transaction is not approved, the purchase will not be completed and access will not be granted.
Purchase information. When making a purchase, you agree to provide complete and accurate information as required by us or by the payment provider. We are not responsible for errors you make while entering purchase information.
Pricing errors. In rare cases, errors in pricing information may occur due to human error or technical issues. In such cases, you will not be entitled to benefit from the error, and you may be asked to pay the correct price or the transaction may be cancelled.
8. Cancellation and Refund Policy
Cancellation of a purchase shall be governed by the provisions of the Israeli Consumer Protection Law, 1981, and the regulations enacted thereunder (the “Consumer Protection Law”).
Subject to the Consumer Protection Law, a customer may cancel a transaction within 14 days from the date of the transaction or from the date of receipt of the transaction details, whichever is later.
The above 14-day cancellation period shall be extended to four (4) months in the case of a customer with a disability, a senior citizen, or a new immigrant (as such terms are defined under the Consumer Protection Law), provided that the relevant status was disclosed to us during the transaction or in subsequent correspondence.
Cancellation requests should be submitted by written notice to: elena.v.shamis@gmail.com. The notice must include the customer’s full name and sufficient details to identify the transaction.
In the event of a lawful cancellation, we may charge a cancellation fee as permitted under the Consumer Protection Law (up to 5% of the transaction value or 100 NIS, whichever is lower), unless a refund without a cancellation fee is required by law. Any refund will be made using the same payment method used for the purchase, through our payment provider.
9. User Data
By using the Service, you acknowledge and agree that we collect and process certain data as described in our Privacy Policy, including:
Account information provided through your sign-in provider (Google or Telegram);
Learning progress and usage data (lessons completed, scores, preferences);
Technical data (IP address, device information, browser type);
Voice data processed in real time during speaking and spoken-answer exercises (voice recordings are not stored after the session ends);
Transaction data related to your purchase of Paid Access (processed by our payment provider; we do not store your card details).
Aggregated and anonymized usage data may be used by us to analyze, improve, and develop the Service and its content. For full details, please refer to our Privacy Policy.
10. AI Processing and Disclaimer
The Service uses third-party artificial intelligence providers, including OpenAI, for speech recognition and the automated evaluation of your spoken answers. When you submit a spoken answer, the necessary data (such as the audio and/or its transcription) is shared with the AI provider for the purpose of recognizing your speech and evaluating the answer within your session.
You acknowledge and agree that:
AI-generated recognition and evaluations may contain errors or inaccuracies;
The AI is not a substitute for a qualified language teacher, tutor, or any professional;
We do not guarantee the accuracy, completeness, or suitability of any AI-generated output;
You should not rely on AI-generated output for any purpose other than language practice within the context of the Service.
11. Intellectual Property
The Service and all Content (including but not limited to lessons, stories, audio materials, design, trade names, trademarks, logos, images, and software) are owned by or licensed to us. Except as explicitly provided herein, no license, right, title, or interest in the Content shall be granted to you, and we reserve all rights, title, and ownership of the Service and Content.
You shall not:
Copy, reproduce, republish, upload, post, transmit, or distribute the Content or any part thereof;
Remove, deface, obscure, or alter any copyright notices, trademarks, or other proprietary rights on the Service;
Use our name, logo, or trademarks without our prior written consent;
Assert any proprietary rights in or to the Content or Service.
If, in the future, we introduce features that allow users to create or upload their own content (such as personal texts or learning materials), such user-generated content will remain the intellectual property of the user who created it. By submitting such content, the user grants us a limited, non-exclusive, royalty-free license to use, display, and process such content solely for the purpose of providing the Service to that user.
12. Use Restrictions
You hereby represent and warrant that you will not:
Use the Service or Content in any unlawful, illegal, fraudulent, or inappropriate manner;
Circumvent, disable, or otherwise interfere with security-related features of the Service, including any features that control or limit access to paid content;
Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
Use the Service or Content for any non-personal or commercial purposes without our prior written consent;
Share, resell, or otherwise make your Paid Access available to any other person;
Use the Service to collect any information, including personal information, through hacking, scraping, data mining, or any other unauthorized means;
Use the Service or Content in breach of third parties’ rights or our rights, including intellectual property rights and privacy rights.
Without derogating from any other right or remedy we may have under these Terms or applicable law, if we reasonably suspect that your use of the Service does not comply with these Terms or applicable law, we may track your use of the Service, restrict or prevent your access, and/or take any other action we deem appropriate to protect our property, rights, and the rights of third parties.
13. Third-Party Content and Services
The Service may include information, links, or integrations with third-party websites, services, and resources not operated or owned by us (“Third-Party Content”). This includes, without limitation, AI services (such as OpenAI), hosting and infrastructure providers (such as Vercel and Supabase), analytics providers (such as PostHog and Google Analytics), authentication services (such as Google and Telegram), and our payment provider (AllPay).
By using or accessing such Third-Party Content, you will be subject to their respective terms of service and privacy policies. We have no control over third-party services, nor the content provided therein, and we hereby disclaim all liability or responsibility related to such Third-Party Content.
Inclusion of Third-Party Content in our Service does not indicate our endorsement or approval. We do not guarantee the availability, functionality, or accuracy of any third-party services.
14. Privacy Practices
We respect your privacy rights. Our Privacy Policy, available at cruisy.me, provides detailed information regarding our data collection and processing practices and is incorporated herein by reference.
15. Service Availability and Changes
We reserve the right to revise, update, or make any changes to the Service and Content, as well as to cease the operation of the Service or any part thereof, temporarily or permanently, at any time, at our sole discretion. If we permanently discontinue the Service while you hold valid Paid Access, we will handle any resulting refund entitlement in accordance with applicable law, including the Consumer Protection Law.
We do not guarantee that the Service will operate or be available at any time, nor that no interruptions or errors will occur. We will not be liable for any temporary unavailability of the Service.
16. Disclaimer and Limitation of Liability
EXCEPT AS EXPLICITLY PROVIDED HEREIN, THE SERVICE AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
WE MAKE NO REPRESENTATION OR WARRANTIES THAT:
The Service or Content will be available at any particular time or location;
The Service will be secured, uninterrupted, or error-free, or free of viruses or other harmful components;
The Content (including AI-generated output) will be accurate, reliable, or complete;
The Service will achieve any particular educational or language-learning goals.
YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY DECISION MADE, OR ACTION TAKEN OR NOT TAKEN, IN RELIANCE ON THE SERVICE OR CONTENT. WE DO NOT ASSUME ANY RESPONSIBILITY FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS, ARISING OUT OF THE USE OF THE SERVICE AND CONTENT, EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL LIABILITY FOR ACCIDENTS, INJURIES, OR DAMAGES ARISING FROM USE OF THE SERVICE WHILE DRIVING, WALKING, OR ENGAGING IN ANY ACTIVITY REQUIRING ATTENTION TO YOUR SURROUNDINGS.
17. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its owner, employees, and agents from any third-party claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the Service or Content that does not comply with these Terms or is in breach of any applicable law.
18. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Israel. You hereby agree to resolve any dispute exclusively with the competent courts in Tel Aviv, Israel.
19. Changes to These Terms
We reserve the right to periodically amend or revise these Terms at our sole discretion. In the event of material changes, we will make best efforts to post a notification on the home page of the Service (cruisy.me). The last revision date will be reflected at the top of this document.
Your continued use of the Service following such amendments constitutes your acceptance of the revised Terms.
20. Miscellaneous
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire understanding between the parties relating to the subject matter herein.
Assignment. These Terms and any rights granted herein shall not be assigned by you without our prior written consent. We may assign our rights and obligations at any time, at our sole discretion.
Severability. Should one or more of the provisions of these Terms be determined to be invalid, unlawful, or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired, and the affected provision will be construed to be enforceable to the maximum extent permissible by law.
Waiver. Any delay or omission by either party to exercise any right under these Terms shall not be construed as a waiver of such right. A waiver by either party of any performance provision shall not constitute a waiver of any subsequent breach or performance.
21. Contact
If you have any questions or concerns regarding these Terms, please contact us at:
Elena Shamis
Email: elena.v.shamis@gmail.com
Website: cruisy.me